Reinforced health protocol
In the context of the COVID-19 health crisis

« Step into an ocean of greenery, a haven of serenity, away from the hustle and bustle of city life and refocus on the essential in a unique environment, in the heart of a preserved nature… »

Today more than ever, Terre Blanche, a private property of 300 hectares, appears as an ideal destination to recharge one's batteries in peace, in harmony with nature, far from the tourist flows and the upheavals of the world.

Put the hectic pace of everyday life at a distance and get to the essentials.
This has always been our motto.

Our teams are aware of your attachment to Terre Blanche, a heartfelt destination for many of you. We're looking forward to seeing you again.

Terre Blanche’s unique design is ideal in today’s context : Terre Blanche Hotel is built like a Provençal village with independent Suites & Villas ; Terre Blanche Spa is located in a beautiful 3000-sqm Provençal bastide opening onto its own garden whilst the Kids’ Club is nestled in a dedicated little house with its own playground and outdoor pool, all surrounded by the magnificent greens of Terre Blanche Golf in the heart of a lush forest landscape.

That said, we have of course implemented a reinforced health protocol in all our facilities and services, but also equipped and trained our staff accordingly.
We have organised ourselves to limit the capacities, organize flows and thus grant you even more space, for a peaceful and serene stay.

Our protocols will be adapted when necessary, according to announcements and measures taken by national or local authorities.

Your health and that of our employees remains our utmost priority.

Major sanitary measures
within the Resort

AIR RENEWAL

Our cooling system is set up to ensure 100% air renewal in all our interiors.


TRAINED STAFF

All our staff is trained in barrier gestures and new operating procedures to ensure everyone's safety.

LIMITED OCCUPANCY

The occupancy of Terre Blanche Hotel and Terre Blanche Spa facilities is re-evaluated in compliance with health regulations and social distancing.

CAPACITY LIMITATION

The capacity of the restaurants, Terre Blanche Spa, swimming pools and the Kids’ Club is also limited in order to respect the mandatory physical distancing.

ORGANISED FLOWS

The flows have been organised and indicated with the help of dedicated signage, in order to facilitate physical distancing.

DISINFECTED SUITES & VILLAS

Our suites & villas are disinfected daily according to a strict protocol, using certified equipment and products.

BROCHURES AND PRINTED MATERIALS REMOVED

Brochures and other paper materials have been removed from all areas to limit multi-user contact.

CONSTANT DISINFECTION

Several times a day, we disinfect all frequent contact areas such as door and window handles, switches, payment devices, reception counters...

PLEXIGLAS PROTECTION IN SHUTTLES AND CARTS

Plexiglass protection has been installed between the rows of seats on the carts and shuttles, whose contact surfaces are disinfected after each use.

PROTECTIVE SCREENS

Plexiglas protection screens have been installed in all resort's reception areas for your protection and that of our employees.

ADAPTATION TABLE PLANS

The spacing between tables in all our restaurants has been adapted in accordance with distance instructions.

MENUS & ACCOMMODATION EQUIPMENT AVAILABLE ONLINE

Our food & beverage offer, the presentation of the Suites & Villas equipment as well as the health & safety instructions will be digitally accessible on your mobile phone, in order to limit contacts.

HYDROALCOHOLIC GEL AVAILABLE

Hydroalcoholic gel is available in all public areas of the resort as well as in the Suites and Villas.

REMINDER OF BARRIER GESTURES

The reminder of barrier gestures is posted in all public areas of the Resort to encourage everyone to respect them, for the health of all.

PROCEDURE IN CASE OF DETECTION OF A SUSPECTED CARRIER

A modus operandi is in place in the event of detection of a suspected Covid-19 carrier, whether a customer or an employee.

WEARING A MASK IN RESTAURANTS

Guests in our bars and restaurants must wear a barrier mask and keep it on at all times.
Wearing a mask is obligatory in the restaurants, until the first course is served, between courses and during all journeys.
(Decree of 17 October 2020)

sERVICE LE GAUDINA

During the curfew period, starting October 24, 2020, the restaurant Le Gaudina will welcome you from 6:00 p.m. to 8:00 p.m. for the last service.

Terre Blanche Spa

TREATMENTS AND MASSAGES: SPECIFIC PROTOCOLS

Treatments and massages will be provided in compliance with applicable regulations and following a specific health protocol.

SPACED SHOWERS

In the changing rooms, one shower out of two is out of use to allow physical distancing and facilitate disinfection.

MANDATORY MASKS

Therapists and clients will wear a mask during massages.

THERAPISTS: VISOR AND MASK

Therapists will wear a visor and a mask to provide beauty treatments.

MASSAGES AND TREATMENTS

Following the prefectoral decree of October 16th, 2020 and the newsletter of the Prefect of the Var of October 23rd, 2020, our department was placed in a "curfew" zone. In this exceptional context, Terre Blanche Spa remains open for massages and treatments from 9am to 8pm.

INDOOR AQUATIC SPACES AND FITNESS CENTER

Following government and prefectural measures, the indoor swimming pool, the Vitality pool, the saunas, hammams and laconium as well as the fitness room are no longer accessible until further notice.

Terre Blanche Golf

As an individual outdoor sport, golfing is authorized in France since May 11.
Terre Blanche Golf has therefore been able to reopen its two 18-hole golf courses and the Albatros Golf Performance Center in compliance with the guidelines of the French Golf Federation.
You can consult the specific protocol by clicking here.

About our staff

TRAINED STAFF

All our staff is trained in barrier gestures and new operating procedures to ensure everyone's safety.

INSTRUCTIONS AND INFORMATION AVAILABLE ON THE INTRANET

All operating procedures, instructions, standard forms and health information are available on our intranet.

REORGANIZED WORK SPACES

We have rearranged the spaces dedicated to staff and reorganised their work when necessary, in order to limit crossings and allow enough space for everyone to keep a distance of one metre between between them at all times.

FACILITATE TELEWORKING

Teleworking has been made easier for staff who are able to carry out their duties remotely.

MASKS & HYDROALCOHOLIC GEL

Our staff has been equipped with masks, to be worn during customer service or when they need to get close to other employees. They are also provided with hydroalcoholic gel in their work areas and in the staff restaurant.

GLOVES

Our staff is equipped with gloves when they have to touch equipment while doing a specific task. They immediately throw them away as soon as the task is completed and wash their hands.

CONSTANT INFORMATION

We constantly relay all messages from health authorities to our teams.

TEMPERATURE CHECK

Employees are encouraged to check their temperature before leaving home for work.

MANAGEMENT IN CASE OF POTENTIAL DETECTION

Employees with symptoms are encouraged not to come to Terre Banche or to step down immediately if symptoms appear at their workplace in order to consult a doctor and get tested on a doctor's prescription. The same applies to people who have been in close contact (less than one meter for more than 15 minutes).

Take care of yourself! 
Let's take care of each other!
#TBfamily

3100 Route de Bagnols-en-Forêt
83440 Tourrettes | Var | Provence Côte d'Azur
+33 (0)4 94 39 90 00
reservations.tbhotel@terre-blanche.com

Terre Blanche

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We answer your most frequently asked questions

Dear Guests, for any question regarding the temporary closing of Terre Blanche, further to the new restrictive measures taken by the French Government, we invite you to visit our special FAQ section.

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