Frequently asked questions

Discover all replies to the frequently asked questions regarding the closing of Terre Blanche Hotel Spa Golf Resort ***** further to the restrictives measures announced by the French Government and until further notice.

Terre Blanche Hotel - Reservations

We do confirm that it is possible to postpone your reservation to a later date in 2021 (only for stays planned - for the moment - until December 1st, 2020 included). To do so, please kindly contact our reservations department by email: reservations.tbhotel@terre-blanche.com or our Standard by phone: +33(0) 4 94 39 90 00 (Monday to Friday, from 9am to 12noon). Our teams do remain at your entire disposal and will do their best to get back to you as soon as possible.
There won't be any extra-fee if you decide to postpone your reservation for any stay initially planned until December 1st, 2020 included. Please kindly contact our reservations department by email: reservations.tbhotel@terre-blanche.com or our Standard by phone: +33(0) 4 94 39 90 00 (Monday to Friday, from 9am to 12noon). Our teams do remain at your entire disposal and will do their best to get back to you as soon as possible.
As of now, for all stays booked until December 1st, 2020 included: reservations made with flexible rates can be postponed or refunded. Please contact our reservations department by email: reservations.tbhotel@terre-blanche.com or our Standard by phone : +33(0) 4 94 39 90 00 (Monday to Friday, from 9am to 12noon). Our teams do remain at your entire disposal and will do their best to get back to you as soon as possible.
We can indeed extend the period of validity of your gift boxes that expire by December 2020, until June 30th, 2021. Please send us your request by email: reservations.tbhotel@terre-blanche.com. In order to help our reservations team, kindly specify the identity of the recipient (name & first name) as well as his/her email address and the gift box number.
Our Reservations Departement is available from Monday to Friday from 9.00am to 12noon. You can contact our team by email: reservations.tbhotel@terre-blanche.com or our Standard by phone: +33(0) 4 94 39 90 00.

Terre Blanche Spa

All reservations made at Terre Blanche Spa until December 1st, 2020 included have been cancelled. This date might be postponed according to the future announcements of the French Government. As soon as these measures will be lifted, we will keep you informed to reschedule your reservation at your convenience and upon availability.
For any future Spa reservation, please kindly contact us at the following email address : reception.tbspa@terreblanchehotelspa.com.
We can indeed extend the period of validity of your gift boxes that are expiring by December 2020, until June 30th, 2021. Please send us your request by email: reservations.tbhotel@terre-blanche.com. In order to help our reservations team, kindly specify the identity of the recipient (name & first name) as well as his/her email address and the gift box number.
During the closing period of Terre Blanche Spa, please kindly send your requests and reservation requests by email : reception.tbspa@terreblanchehotelspa.com. We do apologize in advance for any inconvenience caused should our response time be longer than usual. Our teams do remain at your entire disposal and will do their best they can to get back to you as soon as possible.

Terre Blanche Hotel - Restaurants

All tables booked until December 1st, 2020 included have been cancelled. This date might be postponed according to the future announcements of the French Government, as soon as these measures will be lifted, we will keep you updated to reschedule your reservation date at your convenience and upon availability.
For any restaurant reservation, please kindly contact our reservations team on the following email address : reservations.tbhotel@terre-blanche.com.
We can indeed extend the period of validity of your gift boxes that expire by December 2020, until June 30th, 2021. Please send us your request by email: reservations.tbhotel@terre-blanche.com. In order to help our reservations team, kindly specify the identity of the recipient (name & first name) as well as his/her email address and the gift box number.
During the closing period of our restaurants, please kindly send your reservation requests by email : standard@terreblanchehotelspa.com. We do apologize in advance for any inconvenience, should our response time be longer than usual. Our teams do remain at your entire disposal and will do their best to get back to you as soon as possible.

Gift boxes

We can indeed extend the period of validity of your gift boxes that expire by December 2020, until 30th June 2021. Please send us your request by email: reservations.tbhotel@terre-blanche.com. In order to help our reservations team, specify the identity of the recipient (name & first name) as well as his/her email address and the gift box number.
It is still possible to purchase gift boxes online via the following link : https://terre-blanche.secretbox.fr. For any specific request or further assistance you may need, kindly contact our reservations team by email : reservations.tbhotel@terre-blanche.com

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#TERREBLANCHERESORT

3100 Route de Bagnols-en-Forêt
83440 Tourrettes | Var | Provence Côte d'Azur
+33 (0)4 94 39 90 00
reservations.tbhotel@terre-blanche.com

Terre Blanche

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We answer your most frequently asked questions

Dear Guests, for any question regarding the temporary closing of Terre Blanche, further to the new restrictive measures taken by the French Government, we invite you to visit our special FAQ section.

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