Frequently asked questions

Discover all replies to the frequently asked questions regarding the temporary closing of Terre Blanche Hotel Spa Golf Resort ***** further to the health measures launched by the French Government to fight against the expanding COVID-19 crisis.

As of now, Terre Blanche Hotel Spa Golf Resort***** is closed until April 30th  2020.

Terre Blanche Hotel - Reservations

We do confirm that it is possible to postpone your reservation to a later date (only for stays planned - for the moment - until April 30th, 2020), by the seasonal closing date of Terre Blanche Hotel on November 8th, 2020. To do so, please kindly contact our reservations department by email: reservations.tbhotel@terre-blanche.com or our Standard by phone: +33(0) 4 94 39 90 00 (hotline available from Monday to Friday from 9.00 am to 5.30 pm). Our teams do remain at your entire disposal and will do their best to get back to you as soon as possible.
There won't be any extra-fee if you decide to postpone your reservation for any stay initially planned until April 30th, 2020. Please kindly contact our reservations department by email: reservations.tbhotel@terre-blanche.com or our Standard by phone: +33(0) 4 94 39 90 00 (hotline available from Monday to Friday from 9.00am to 5.30pm). Our teams do remain at your entire disposal and will do their best to get back to you as soon as possible.
As of now, for all stays booked until April 30th, 2020: reservations made with flexible rates can be postponed or refunded. Reservations made with an « Earlybird offer » rate can be postponed to a later date until November 8th, 2020. Please contact our reservations department by email: reservations.tbhotel@terre-blanche.com or our Standard by phone : +33(0) 4 94 39 90 00 (hotline available from Monday to Friday from 9.00am to 5.30pm). Our teams do remain at your entire disposal and will do their best to get back to you as soon as possible.
We can indeed extend the period of validity of your gift boxes that expire in April or May 2020 upon the following conditions : gift boxes including accommodation = until November 7th, 2020. Please send us your request by email: reservations.tbhotel@terre-blanche.com. In order to help our reservations team, kindly specify the identity of the recipient (name & first name) as well as his/her email address and the gift box number.
Our reservations departement is available from Monday to Friday from 9.00am to 12noon. You can contact our team by email: reservations.tbhotel@terre-blanche.com or our Standard by phone: +33(0) 4 94 39 90 00.

Terre Blanche Spa

All reservations made at Terre Blanche Spa until April 30th, 2020 have been cancelled. This date might be postponed according to the future announcements of the French Government. As soon as these measures will be lifted, we will keep you informed to reschedule your reservation at your convenience and upon availability.
For any future Spa reservation, please kindly contact our Standard at the following email address : standard@terreblanchehotelspa.com.
We can indeed extend the period of validity of your gift boxes that are expiring in April or May 2020 with the following conditions: Terre Blanche Spa gift boxes = 2 additional months. Please send us your request by email: reservations.tbhotel@terre-blanche.com. In order to help our reservations team, kindly specify the identity of the recipient (name & first name) as well as his/her email address and the gift box number.
During the closing period of Terre Blanche Spa, please kindly send your requests and reservation requests by email : standard@terreblanchehotelspa.com. We do apologize in advance for any inconvenience caused should our response time be longer than usual. Our teams do remain at your entire disposal and will do their best they can to get back to you as soon as possible.

Terre Blanche Hotel - Restaurants

All tables booked until April 30th, 2020 have been cancelled. This date might be postponed according to the future announcements of the French Government, as soon as these measures will be lifted, we will keep you updated to reschedule your reservation date at your convenience and upon availability.
Further to the announcement of the French Government our "Sunday Brunch" is cancelled until further notice. We will keep you informed about any further developments and as soon as the "Sunday Brunch" is back on our Facebook page : https://bit.ly/33nWDco
For any restaurant reservation, please kindly contact our reservations team on the following email address : reservations.tbhotel@terre-blanche.com.
We can indeed extend the period of validity of your gift boxes that expire in April or May 2020 on following conditions : restaurants gift boxes = 2 additional months. Please send us your request by email: reservations.tbhotel@terre-blanche.com. In order to help our reservations team, kindly specify the identity of the recipient (name & first name) as well as his/her email address and the gift box number.
During the closing period of our restaurants, please kindly send your reservation requests by email : reservations.tbhotel@terre-blanche.com. We do apologize in advance for any inconvenience, should our response time be longer than usual. Our teams do remain at your entire disposal and will do their best to get back to you as soon as possible.

Terre Blanche Golf

All golf reservations until April 30th, 2020 have been cancelled. This date might be postponed according to the future announcements of the French Government. As soon as these measures will be lifted, we will keep you updated to reschedule your reservation date at your convenience and upon availability.
All golf tournaments planned until April 30th (for now) have been cancelled. Please check our website for more information about tournaments : https://bit.ly/2Wo5Obp.
We can indeed extend the period of validity of your gift boxes that expire in April or May 2020 upon the following conditions, as follows : Terre Blanche Golf gift boxes = 6 additional months. Please send us your request by email: info@terreblanchegolf.com. In order to help our golf team, kindly specify the identity of the recipient (name & first name) as well as his/her email address and the gift box number.
Terre Blanche Golf department is still available from Monday to Friday, from 9.00am to 5.00pm. You can contact our team by email: info@terreblanchegolf.com.

Gift boxes

We can indeed extend the period of validity of your gift boxes that expire in April or May 2020 as follows : Gift boxes with accommodation until November 7th, 2020 | Terre Blanche Spa gift boxes = 2 additional months | Gastronomy gift boxes = 2 additional months | Terre Blanche Golf gift boxes = 6 additional months. Please send us your request by email: reservations.tbhotel@terre-blanche.com. In order to help our reservations team, specify the identity of the recipient (name & first name) as well as his/her email address and the gift box number.
It is still possible to purchase gift boxes online via the following link : https://terre-blanche.secretbox.fr. For any specific request or further assistance you may need, kindly contact our reservations team by email : reservations.tbhotel@terre-blanche.com

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3100 Route de Bagnols-en-Forêt
83440 Tourrettes | Var | Provence Côte d'Azur
+33 (0)4 94 39 90 00
reservations.tbhotel@terre-blanche.com

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Temporary closure: questions and answers

Dear Guests, for any question regarding the temporary closing of Terre Blanche, further to the health measures launched by the French Government, we invite you to visit our special FAQ section.

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